See our most asked questions
FAQ
Whether you’re at the beginning stages of exploring support options or considering a change in service providers, we’re here to lend a hand. Reach out to us with a simple click, tap, or call.
To help, we’ve assembled some Frequently Asked Questions about what the client might need to know and everything about disability services.
Disability Services
Where do we operate?
We operate in the entire greater region of Alice Springs, NT
What services are available to me under my NDIS plan?
Your plan outlines the services you’re eligible for. We can provide a comprehensive list of available services, or we can tailor them to your specific needs.
How can I set and work toward my NDIS goals with your support?
Our team will collaborate with you to define your goals, create an action plan, and provide the necessary support to help you achieve them. We’ll regularly track your progress and make adjustments as needed.
Client Questions
What are the hours of operation and availability of your services?
We operate throughout the entire week 24/7 – Due to the need for sleep overs in certain services such as our popular Respite Care Holidays.
What qualifications and experience do your staff have?
Our staff members are highly trained and experienced in providing support to individuals with disabilities. We’ll provide detailed information on their qualifications, and you can also request specific staff based on your preferences.